“Just thought I would share something a guest told me this morning. ‘Two of the “big guys” held open the door, helped me with my luggage, put it in my car and even closed the latch for me.’ She was so appreciative for their help and I am so appreciative that they are showing our guests the same kindness and helpfulness that our own employees do. So, on behalf of our elderly guest and myself, thank you. Zerr officially ROCKS! So glad we are apart of the same team!”
Colleen Heinselman
General Manager
Hampton Inn & Suites-Spokane Valley
